Resource Library
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
The driving principle behind the outpatient service excellence journey is excellent customer serv...
Safety-net hospitals have lower performance than non-SNHs on metrics of patient-reported experien...
This web seminar highlighted improvements in staff training and building the culturally competent...
The business adage "what gets measured gets managed" applies in health care. Two projects focus o...